Recommendations for requests handling and visibility

Recommendations for Requests Handling and Visibility

Communicate with Your Guests
  • Break the Ice: Catch your potential guests' eye and trust with a friendly introduction and active conversation right after sending your menu proposal.
  • Keep the Communication Fluid: Don’t make guests wait. Show interest with quick and consistent replies.
  • Thank your guest: A simple message expressing gratitude and excitement sets a positive tone.
  • Build confidence: Reassure them their event is in capable hands. Display savviness and anticipate doubts.
  • Foster a personal connection: Consider a brief phone call to build rapport through organic conversation.
  • Coordinate logistics: Confirm details like arrival and start times to ensure smooth operations.
Follow Up with the Guests
Important Status Rule: As long as the request status is In Process, you can still modify your proposal. Once the request is Confirmed, changes are no longer applicable.

Give your guests the attention they need. Here are strategies for different situations:

  • Unresponsive guests: A polite follow-up can rekindle their interest.
  • Approaching cut-off time: Remind guests about deadlines to properly plan and prepare their service.
  • Juggling multiple interests: If other guests want the same date, communicate this transparently to nudge guests into booking.
Care about the Final Details
  • Confirm the final menu: Align the design with the guest's agreement. For multiple services, confirm the initial day's menu.
  • Check for allergies: Double-check dietary restrictions to ensure safety.
  • Understand the venue: Ask about appliances and kitchenware available to avoid surprises.
  • Set clear timetables: Clarify the service timeline, including serving times for each course.
Make the Most of the Platform
  • Share your Profile: Use it as an electronic business card. Requests sent from your profile link come directly to you with no contest.
  • Manage your Calendar: Keep it updated to prioritize requests and ensure you only receive bookings you can service.
  • Optimize Your Settings: Define your budget and group size preferences to filter for better matches.
  • Keep an Open Mind: While high-end services are attractive, a full agenda of smaller requests improves conversion rates and builds a strong review network.